The rules
- Be honest: use your own photos and videos, describe items accurately and never sell fakes.
- Be responsive: reply to buyer messages and buy requests within 2 business days.
- Keep it on the platform: do not ask buyers to pay or talk off the platform to avoid our rules or protections.
- Play fair: no fake buyers, fake likes, fake comments or paid reviews, and no attempts to harm other sellers' listings.
- One shop per seller unless we approve more, and no new shop to escape a suspension.
- Use buyer data only to complete the order; never add buyers to marketing lists without their consent.
- Follow the law in your country and in every country you ship to, including tax, import, labelling and product safety rules.
If the rules are broken
We may remove listings, limit selling, hold perks such as Founding Seller benefits, or close the shop. Serious or repeated breaches lead to a permanent ban.