Controller
ARG Global LLC is responsible for your data. Contact: legal@fiind.com.
What we collect
- Account data: email, username, display name, country, and your confirmation that you are 18+.
- Content: videos, photos, listings, comments and messages you send.
- Activity: likes, follows, buy requests, reports.
- Technical data: IP address, approximate country, device and browser type, needed for security and to apply country rules.
Why we use it
- To run the marketplace and connect buyers with sellers (contract).
- To keep people safe: reviewing content, preventing fraud and enforcing our policies (legitimate interests and legal obligations).
- To meet legal duties such as tax, consumer and law enforcement requests (legal obligation).
- To send service messages; marketing only with your consent, and you can opt out any time.
AI processing
AI systems help us review listings and messages for safety and answer support questions. They are labelled as AI. We do not sell your data or use it to build profiles for advertising.
Who we share it with
Service providers that host and run the site (for example hosting, database, video and email providers), the other party in a conversation or sale, and authorities when the law requires it. Providers process data only on our instructions.
Cookies
We use only essential cookies: sign-in, your language choice, and the country and state you browse from (to suggest a language for greetings). We do not use advertising or tracking cookies.
International transfers
Our providers may store data in the United States and other countries. Where required, we use legal safeguards such as standard contractual clauses.
How long we keep it
While your account is open, then up to 24 months for safety, legal and tax records, unless the law requires longer.
Your rights
Depending on where you live (for example under GDPR, UK GDPR, California CCPA/CPRA, Canada PIPEDA, Australia's Privacy Act, Singapore PDPA or the UAE PDPL) you can ask to access, correct, download or delete your data, object to processing, or withdraw consent. Email support@fiind.com; we reply within 30 days. You can also complain to your local data protection authority.
We do not sell or share your data
We do not sell personal information and do not share it for cross-context behavioural advertising, as those terms are defined in California law. You do not need to opt out, because we do not do it.
Security
Data is encrypted in transit, access is limited to the people and systems that need it, and every database table is protected by access rules. No system is perfectly secure; if a breach affects you, we will tell you and the authorities as the law requires.
Children
Fiind accounts are for adults 18+. We delete accounts we learn belong to anyone younger.
Changes
We will post any update here and tell you about important changes before they take effect.